Shipping & Delivery
Shipping details and information
Some areas are experiencing delays due to the following disruptions which may impact Christmas delivery arrival times:
VIC, NSW & QLD
Due to flooding, some parts of regional VIC, NSW & QLD are currently experiencing delivery delays.
WA
Some parcels are being delivered up to 10 days later than estimated due to damage to the delivery network. No guarantee for December 25th delivery
NEW ZEALAND
Some parcels are being delivered up to 10 days later than estimated due to damage to the delivery network.
Domestic Shipping
- Free Shipping & Returns on orders in Australia over $99
- Free Shipping on all orders in Australia
- Free Returns on orders in Australia over $99
- $8.95 Flat Rate Shipping on orders under $99
- Express Post shipping can be requested prior to placing your order
We currently ship to all Australian addresses including Regional Areas, PO Boxes, Private Parcel Lockers and Australian Armed Forces addresses.
International Shipping
New Zealand
- Free Shipping & Returns on orders in over $199
- $19.95 Flat Rate Shipping on orders under $199
All orders to New Zealand are shipped via Australia Post Express.
Holiday Period Delivery Times
All orders are dispatched using selected couriers based on your location. The couriers include Australia Post, Amarex, Couriers-please and StarTrak. If you'd like to request a certain courier for delivery, please contact us for more information.
Domestic AU Delivery Times
Once the order has been picked you will be provided with a tracking ID number via shippit. The following times below are an estimation of delivery once the order has been collected from our warehouse.
| SENDING FROM | ORDER DATE |
|---|---|
| NSW, QLD & VIC | Dec 18th |
| NT | Dec 14th |
| WA | Dec 15th |
NZ Delivery Times
International sending cut-off dates vary depending on destination and the chosen delivery service. All orders must be placed by December 12th.
Standard Delivery Times
All orders are dispatched via Shippit, which uses selected couriers based on your location, which include Australia Post, Amarex, Couriers-please and StarTrak. If you'd like to request a certain courier for delivery, please contact us for more information.
Domestic AU Delivery Times
Once the order has been picked you will be provided with a tracking ID number via shippit. The following times below are an estimation of delivery once the order has been collected from our warehouse.
- NSW - Metro: 1-2 Days
Regional - 3-4 Days - VIC - Metro: 1-2 Days
Regional - 3-4 Days - QLD - Metro: 1-2 Days
Regional - 3-4 Days - SA - Metro: 3-4 Days
Regional - 5+ Days - WA - Metro: 4-5 Days
Regional - 5+ Days - TAS - Metro: 3-4 Days
Regional - 5+ Days
NZ Delivery Times
Once the order has been picked you will be provided with a tracking ID number via shippit. The following times below are an estimation of delivery once the order has been collected from our warehouse. Please note there may be customs delays that can affect the below times.
- Metro: 5-8 Days
Regional / Other: 7 - 14 Days
To enquiry about special deliveries including military boxes, specific regional areas and any other form of specialised shipments, please contact us.
To track the status of an shipment please refer to your order email confirmation for more information or if you know your tracking number you can track it here.
If you package has not arrived after the standard delivery period please contact us using our customer service form.
If you have placed an order and immediately request a change or modification we'll be more than happy to accommodate. We are unable to edit or change the delivery address once it has been shipped or dispatched.
In the event that the wrong address is indicated on an order, and the package is delivered, Columbia Sportswear will not be liable for any replacement or refund. We will happily request an investigation from Australia Post to see who is at fault.